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Marketers find out that people involved in an activity are unlikely to say goodbye while on hold and will often maintain acceptance of present day custom of playing music during hold time. Providing customers with music for listening while waiting assumes that consumers are sheep. This is the first mistakes in judgment. We are not sheep. We have different tastes, different values of our personal time, types of methods working and being. Any merchant who would like to play music to accomplish the mission of keeping us engaged during hold time should respect us as people and consider our rights when playing unsolicited music and songs.
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Can it can save money by switching to an alternative carrier? Can you save money by decreasing the frequency of deliveries? Will it be more cost efficient to pick up stock you?
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